via cnn.com
(CNN) -- Facebook's outage that shut down the site for many users Thursday was its worst since it became a worldwide social-networking powerhouse, according to an engineer for the site.
In a blog post, Robert Johnson said an error in Facebook's automated system for fixing software problems made a problem worse instead of better.
"This is the worst outage we've had in over four years, and we wanted to first of all apologize for it," Johnson wrote.
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